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AER IntelAerTwin Help

Getting help

Three ways to get an answer — ask AerTwin itself, send a report from inside the product, or write to support.

For a message on screen, look it up first in Troubleshooting or Messages.

  • Ask AerTwin what something meansPoint at any button, figure, pin or label in AerTwin and read what it means, without pressing it.
  • Report a problemSend AerTwin support a report from inside AerTwin — your words, a marked-up picture of the screen, and the technical state of your session.
  • Contact supportHow to reach AerTwin support, and what to tell us so that we can help quickly.
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AerTwin HelpQuestions: support@aer-intel.com