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AER IntelAerTwin Help

Task

Keep your session active

Answer "Are you still there?" so that AerTwin keeps your session, and open the structure again if the session was ended.

A cloud computer is reserved for you for as long as your session is open. When nothing has been touched for a while, AerTwin asks before it releases the computer.

After AerTwin
2 minutes without input Shows Are you still there? with a countdown
15 minutes without input Ends the session and releases the computer
4 hours in any case Ends the session

Anything already saved is safe when a session ends. Unsaved edits — a form, an outline you are drawing — are not kept.

  • Move the mouse, press any key, or click I’m still here.

    The prompt closes and the session continues.

While the prompt is open, the browser tab’s title alternates with “Still there? GPU closes in …”, so that you can see it from another tab.

The first time it is needed, AerTwin explains why it wants to send notifications, and Chrome asks you to allow them.

  1. In Chrome’s request, click Allow.

    From then on, Are you still there? also appears as a desktop notification when the AerTwin tab is in the background.

  1. When the view says Your session ended while you were away, click Open the project again.

    AerTwin opens the structure again. Your saved work is there.

If the view says Your session has ended — for example, after 4 hours — click Projects, and then click Open twin → on the structure’s card.

Parent topic: Open and navigateUpdated 25 October 2026Feedback on this page
AerTwin HelpQuestions: support@aer-intel.com