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Reference

Roles and permissions

What a Viewer, an Inspector and an Admin can do on a project.

Your role is set for each project and shown on the project’s card on the projects page. It is checked by the server each time something is saved, so a changed role takes effect at once.

Action Viewer Inspector Admin
Open the structure, move around it and look at photographs ✓ ✓ ✓
Measure, and use Explain — without saving ✓ ✓ ✓
Read findings and Team activity ✓ ✓ ✓
Export findings as PDF or CSV, and copy Task text ✓ ✓ ✓
Report a problem ✓ ✓ ✓
Save measurements; record and edit findings ✓ ✓
Sign off and dismiss findings and AI proposals; take decisions back ✓ ✓
Change the shape or the saved view of a saved measurement ✓ ✓
Create, rename and delete groups; file findings in them ✓ ✓
Place and remove instrument marks ✓ ✓
Delete a finding you created in your current session, before anyone has reviewed it ✓ ✓
Delete any finding, and restore a deleted one ✓
Add a second review — to a finding signed off by someone else ✓

For a Viewer, the controls that save are greyed out. Hold the pointer over one to read why.

  • Accounts are managed by AerTwin support. New accounts, roles, password resets and authenticator resets all go through support. A project Admin manages findings, not accounts.
  • When your role or your password changes, a session you have open ends. Open the structure again.
  • A refused action changes nothing. The status line says, for example, “you do not have permission to delete a finding on this project”.
Parent topic: ReferenceUpdated 25 October 2026Feedback on this page
AerTwin HelpQuestions: support@aer-intel.com